Is an online dermatology consultation reliable?

You may have come this far because you’re wondering whether to schedule that online consultation with the dermatologist you found on Google. As a board-certified dermatologist who has been practicing teledermatology since 2015, I can tell you that yes, in the vast majority of cases, it allows for a quick and convenient assessment of skin problems—without having to leave your home.

What Can Be Assessed Online?

While it will never be 100% comparable to an in-person consultation, an online consultation is especially useful for guiding a diagnosis, answering questions, monitoring treatments, or assessing the progression of many skin conditions using high-quality photographs.

The most common dermatological conditions, such as acne, rosacea, or eczema, can be adequately assessed in most cases. It’s important to note that the quality of the photos you submit plays a significant role in evaluating the condition. In this article, you can read more about how to prepare for an online consultation.

Hair loss can also often be assessed online. However, some situations require an in-person examination or additional tests, so if I determine that an online assessment is not sufficient, I will clearly let you know.

What are the benefits of an online dermatology consultation?

After more than 15 years of conducting online dermatology consultations, I’ve found that many patients particularly value the convenience, comfort, and time they can save with this system.

You can access an online dermatology consultation from anywhere and at any time. All you need is a cell phone, tablet, or computer. Although it does not replace a traditional in-person consultation, it is a convenient and quick way to clarify any questions you may have about your skin, skin conditions, and corresponding treatments—questions I’ll be happy to answer.

Limitations of Online Dermatology Consultations

Online consultations are not intended to replace in-person visits, as it is not possible to perform live examinations or palpate the skin. Additionally, we cannot use dermatoscopy (which is important for evaluating moles)—all of these are key elements of a dermatological examination.

If you have concerns about a mole and want an accurate diagnosis, unfortunately this won’t be the best option, and I would recommend visiting my dermatology practice in Madrid (here’s the location).

Can I get prescriptions after the online consultation?

Of course. Using REMPE platform, I can issue digital prescriptions online: you’ll receive a QR code that you can show at the pharmacy to have your prescribed medication dispensed.

If you live abroad, I will still be able to issue prescriptions in PDF format using the “traditional prescription” template, which are valid throughout the EU.



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